Website quotes are for the build. What almost nobody itemises is the running cost — the bills that arrive every year afterwards, and the ones that arrive only when you want to change something. Here is the whole list, with honest numbers.
The unavoidable costs
- Domain name — £10 to £20 a year. A
.co.ukis usually cheaper than a.com. Watch for first-year offers that renew at four times the price, and set it to auto-renew: a lapsed domain is the single worst avoidable thing that can happen to a small business online. - Hosting — £60 to £150 a year for a small trade site on decent shared hosting. Cheaper exists and is generally slower and further away. Much more expensive exists and a five-page trade site does not need it.
- SSL certificate — free. Let’s Encrypt made paid certificates unnecessary for an ordinary business site years ago. If this is a line item on your renewal, ask why.
Doing it all yourself, that is roughly £100 to £200 a year. That part is not negotiable.
The costs that are negotiable
- Backups. Some hosts include them, many charge, and a fair number "include" something that turns out to be a seven-day rolling copy. Ask how far back it goes and how a restore actually happens.
- Security updates. The real reason a WordPress site costs more to run than a static one: plugins need patching, and an unpatched plugin is how small business sites get defaced. A simpler site genuinely needs less of this, which is a good argument for a simpler site.
- Uptime monitoring. A few pounds a month, or free at the basic tier. Worth it only because the alternative is a customer telling you.
- Email. If you want
you@yourbusiness.co.ukrather than a Gmail address, budget a few pounds per mailbox per month. It is not part of the website, and it is commonly assumed to be.
The cost nobody warns you about
Changes. A new mobile number, a price update, a photograph of last week’s job, a service you have stopped offering. On a freelance build these are typically £50 to £150 each, or an hourly rate with a one-hour minimum — so a five-minute edit costs an hour.
This is what quietly kills trade websites. Not the hosting bill: the fact that a small change costs enough to put off, so it gets put off, and eighteen months later the site lists a number you no longer answer. A site that is wrong is worse than no site at all, and it got that way one deferred £75 at a time.
What to ask before you commit
- What is the total annual cost, every line, including hosting and the domain?
- What does one small change cost, and how long does it take?
- Are backups included, how far back do they go, and how is a restore done?
- Who is the domain registered to? (You. Always you.)
- What happens if you stop trading, and what do I keep?
Five questions, best asked before money changes hands. If you would rather not have this conversation at all, our plans include hosting, SSL, backups, security updates and changes — and you can see the work before deciding anything by asking for a free homepage rebuild. Everything we charge is on the services page, in full.